TriggerFoods is operated from Australia (“TriggerFoods”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information when you use the TriggerFoods website, application, checkout pages, email communications, and related services.
TriggerFoods is a food and symptom self-tracking tool that allows users to record meals, symptoms, timing information, and related observations, and uses software and artificial intelligence to identify patterns within the information users provide.
By using TriggerFoods, you acknowledge the practices described in this Privacy Policy.
If you have questions about this Privacy Policy or your personal information, contact us at: [email protected]
1. Information We Collect
We collect information that you provide directly to us, information generated through your use of TriggerFoods, and limited technical information required to operate and improve the service.
Account and Contact Information
When you create an account, make a purchase, join our email list, contact us, or otherwise interact with TriggerFoods, we may collect information such as:
- name
- email address
- account information
- purchase information
- communications you send to us
- marketing preferences
Food, Symptom and Health-Related Information
TriggerFoods allows you to voluntarily enter information about your food intake, symptoms, symptom severity, timing, digestive experiences, dietary patterns, and other observations.
This information may include health-related or sensitive information.
We only ask you to provide information that is relevant to the operation of TriggerFoods. You control what information you choose to enter into the app.
Where consent is legally required for the collection or processing of sensitive or health-related information, we rely on your consent.
Voice Recordings and Transcriptions
TriggerFoods allows you to log information using your voice.
When you use the voice logging feature, your device temporarily creates an audio recording so that your speech can be transcribed into text.
TriggerFoods does not intentionally store your raw audio recordings.
The audio is temporarily transmitted to our transcription service provider for speech-to-text processing. Once transcription is completed, TriggerFoods continues processing the resulting text rather than storing the original audio recording.
TriggerFoods currently uses Groq for speech transcription.
We have enabled Zero Data Retention within our Groq account for this processing.
The resulting text transcription may be stored as part of your TriggerFoods diary and may include food entries, symptom entries, timing information, notes, and related structured data.
2. How We Use Artificial Intelligence
TriggerFoods uses artificial intelligence to help interpret entries, organize information, identify patterns, answer user questions, and provide features such as trigger analysis and suggestions about information that may be useful to investigate further.
We currently use the OpenAI API to provide AI-powered processing.
Relevant text, food entries, symptom information, timing information, diary context, and related data may be transmitted to OpenAI when necessary to provide these features.
We do not intentionally send payment card information to our AI providers.
AI-generated information may contain errors and should not be treated as medical advice, diagnosis, treatment, or proof that a particular food causes a particular symptom.
3. How We Use Your Information
We may use personal information to:
- create and manage your TriggerFoods account
- record and organize your food and symptom history
- transcribe voice entries into text
- analyse patterns within the information you provide
- generate trigger evidence and related app features
- generate downloadable reports and data exports
- provide customer support
- process purchases
- send service-related communications
- send educational, promotional, or marketing emails where permitted
- maintain, secure, troubleshoot, and improve TriggerFoods
- prevent fraud, abuse, or misuse
- comply with applicable legal obligations
We do not use your health-related information for unrelated purposes such as selling it to data brokers.
4. Where Your Information Is Stored
TriggerFoods uses Supabase to provide database, authentication, and backend infrastructure.
This means personal information stored in TriggerFoods, including account information and food or symptom logs, may be stored outside Australia and outside the country in which you live.
By using TriggerFoods, you acknowledge that information may be processed or stored in countries other than your own, subject to the safeguards and contractual arrangements used by our service providers.
5. Service Providers and Third Parties
We use trusted third-party providers to operate TriggerFoods.
These providers may process personal information only to the extent required to provide their services to us.
Current providers include:
Supabase
Used for database storage, authentication, backend services, and application infrastructure.
Groq
Used for voice transcription. Raw audio is temporarily processed for transcription and is not intentionally stored by TriggerFoods. We have enabled Groq Zero Data Retention for our account.
OpenAI
Used to provide AI-powered interpretation, analysis, pattern detection, conversational responses, and related functionality.
Stripe
Used to process payments. TriggerFoods does not directly store complete payment card details. Stripe processes payment information under its own privacy and security practices.
GoHighLevel / HighLevel
Used for sales funnels, checkout-related functionality, contact management, email communications, marketing automation, and related business operations.
We may add, replace, or remove service providers as TriggerFoods develops. When we make material changes that affect how personal information is handled, we may update this Privacy Policy.
6. Payments
Payments for TriggerFoods are currently processed through Stripe.
Payment information such as card numbers is submitted to and processed by Stripe and is not intended to be stored directly by TriggerFoods.
We may receive transaction-related information from Stripe, such as your name, email address, transaction amount, payment status, and purchase history.
Stripe’s own privacy policy governs its processing of payment information.
7. Email Communications and Marketing
We may send you emails relating to:
- your purchase
- your TriggerFoods account
- product access
- customer support
- service updates
- educational content
- TriggerFoods offers, promotions, or related products and services
Where required by law, we will obtain appropriate consent before sending marketing communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in our emails.
Unsubscribing from marketing emails will not necessarily prevent us from sending essential account, purchase, security, or service-related communications.
8. Cookies, Analytics and Tracking Technologies
Our website and funnel may use cookies and similar technologies to operate correctly, understand website usage, remember preferences, improve performance, and measure marketing activity.
Our website is built using GoHighLevel, which may use cookies and related technologies as part of providing its services. HighLevel provides cookie-consent tools for funnels and websites.
At the time of this Privacy Policy, we may not have all advertising pixels enabled. In the future, we may use analytics or advertising technologies such as Meta, Google, Pinterest, or similar platforms.
If we introduce tracking technologies that require user consent in your jurisdiction, we will take reasonable steps to obtain that consent before activating those technologies.
You may also be able to control cookies through your browser settings.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to:
- provide TriggerFoods
- maintain your account
- fulfill the purposes described in this Privacy Policy
- meet legal, accounting, tax, dispute-resolution, or security requirements
Your food and symptom logs may remain associated with your account until you delete them or request deletion.
Some information may need to be retained for legal, accounting, fraud-prevention, or regulatory reasons even after you request deletion.
10. Deleting Your Logs and Account Information
TriggerFoods gives users control over their logged data.
You may use the Clear All Logs feature within the TriggerFoods Profile area to delete your food and symptom logs.
If you would like us to delete your account or other personal information associated with your account, contact:
We may need to verify your identity before completing a deletion request.
Deletion requests may be subject to limited exceptions where we are legally required or reasonably permitted to retain certain information.
Information held by third-party providers may also be subject to their own legal retention obligations.
11. Accessing or Correcting Your Information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, or out of date.
To make a request, email: [email protected]
We may ask you to verify your identity before providing access to or changing personal information.
12. International Data Transfers
TriggerFoods is operated from Australia but is intended to be available to users in multiple countries.
Your information may therefore be transferred to, processed in, or stored in countries outside your country of residence.
For example:
TriggerFoods database information is currently stored through Supabase infrastructure in India
other service providers may process information in countries where they or their infrastructure operate
Privacy protections may differ between countries.
Where required by applicable law, we take reasonable steps to use providers and contractual arrangements designed to protect personal information when it is processed internationally.
Australian privacy law contains specific rules around overseas disclosures of personal information where those rules apply.
13. Security
We take reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
These measures include the use of third-party infrastructure providers, encrypted connections, authentication controls, and restricted access to application systems.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should notify us if you believe your account has been accessed without permission.
14. Health Information and Medical Disclaimer
TriggerFoods may process information relating to your diet, symptoms, digestion, and health because you choose to enter that information into the app.
TriggerFoods is a self-tracking and pattern-identification tool.
It is not a medical device and does not diagnose, treat, prevent, or cure any disease or medical condition.
TriggerFoods does not replace a doctor, dietitian, or other qualified healthcare professional.
Information generated by TriggerFoods, including potential trigger patterns, evidence scores, suggested next tests, AI responses, and reports, is intended to help you organise and understand your own logged information.
Always seek professional medical advice when appropriate.
15. Users in the European Economic Area and United Kingdom
If European Union, European Economic Area, or United Kingdom data protection law applies to the processing of your personal information, you may have additional rights.
Depending on your circumstances, these may include the right to:
access your personal information
correct inaccurate information
request deletion
restrict certain processing
object to certain processing
receive certain information in a portable format
withdraw consent where processing is based on consent
lodge a complaint with an appropriate data protection authority
Health information can be treated as special-category data under European and UK data protection rules. Explicit consent is one recognised condition that can permit processing of this type of information.
To exercise a privacy right, contact: [email protected]
Nothing in this Privacy Policy is intended to limit rights you have under applicable law.
16. California Privacy Rights
California residents may have additional privacy rights where the California Consumer Privacy Act, as amended, applies to TriggerFoods.
Depending on whether TriggerFoods meets the legal thresholds for the law to apply, these rights may include rights to:
know what personal information is collected and how it is used
request access to certain personal information
request deletion
request correction
opt out of certain selling or sharing of personal information
limit certain uses of sensitive personal information
receive equal service without discrimination for exercising privacy rights
California law applies only to businesses meeting specified thresholds, so not every small business is automatically subject to the CCPA.
TriggerFoods does not currently sell personal information for money.
If you believe you have rights under California law, contact: [email protected]
17. Children and Age Restrictions
TriggerFoods is intended only for users who are 18 years of age or older.
We do not knowingly offer TriggerFoods to children under 18.
If we become aware that we have collected personal information from a person under 18 in circumstances where we should not have done so, we may take reasonable steps to delete that information.
If you believe a person under 18 has provided personal information to TriggerFoods, contact us at: [email protected]
18. Sale or Sharing of Personal Information
TriggerFoods does not currently sell users’ personal information to data brokers or third parties for monetary consideration.
We disclose information to service providers where necessary to operate the service, process payments, provide AI functionality, deliver communications, maintain infrastructure, and perform other legitimate business functions described in this Privacy Policy.
If our practices materially change in the future, we will update this Privacy Policy and provide any choices required under applicable law.
19. Legal Requirements and Protection of Rights
We may disclose personal information when reasonably necessary to:
comply with applicable laws, regulations, legal proceedings, or lawful government requests
enforce our agreements or policies
investigate fraud, abuse, security issues, or illegal activity
protect the rights, safety, or property of TriggerFoods, our users, or others
establish, exercise, or defend legal claims
20. Business Transfers
If TriggerFoods or substantially all of its assets are sold, merged, reorganised, financed, or transferred to another business, personal information may form part of that transaction.
Any successor organisation will be required to handle personal information in accordance with applicable law and any privacy commitments that continue to apply.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
changes to TriggerFoods
new service providers
new features
changes in technology
changes in legal or regulatory requirements
changes in how we collect or process information
The updated version will be posted on this page with a revised Last Updated date.
We encourage you to review this Privacy Policy periodically.
22. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or want to request access, correction, or deletion of your information, contact:
TriggerFoods
Australia
Email: [email protected]
Website: triggerfoods.app
We will take reasonable steps to respond to privacy requests within any timeframes required by applicable law.
TriggerFoods is operated from Australia (“TriggerFoods”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information when you use the TriggerFoods website, application, checkout pages, email communications, and related services.
TriggerFoods is a food and symptom self-tracking tool that allows users to record meals, symptoms, timing information, and related observations, and uses software and artificial intelligence to identify patterns within the information users provide.
By using TriggerFoods, you acknowledge the practices described in this Privacy Policy.
If you have questions about this Privacy Policy or your personal information, contact us at: [email protected]
1. Information We Collect
We collect information that you provide directly to us, information generated through your use of TriggerFoods, and limited technical information required to operate and improve the service.
Account and Contact Information
When you create an account, make a purchase, join our email list, contact us, or otherwise interact with TriggerFoods, we may collect information such as:
- name
- email address
- account information
- purchase information
- communications you send to us
- marketing preferences
Food, Symptom and Health-Related Information
TriggerFoods allows you to voluntarily enter information about your food intake, symptoms, symptom severity, timing, digestive experiences, dietary patterns, and other observations.
This information may include health-related or sensitive information.
We only ask you to provide information that is relevant to the operation of TriggerFoods. You control what information you choose to enter into the app.
Where consent is legally required for the collection or processing of sensitive or health-related information, we rely on your consent.
Voice Recordings and Transcriptions
TriggerFoods allows you to log information using your voice.
When you use the voice logging feature, your device temporarily creates an audio recording so that your speech can be transcribed into text.
TriggerFoods does not intentionally store your raw audio recordings.
The audio is temporarily transmitted to our transcription service provider for speech-to-text processing. Once transcription is completed, TriggerFoods continues processing the resulting text rather than storing the original audio recording.
TriggerFoods currently uses Groq for speech transcription.
We have enabled Zero Data Retention within our Groq account for this processing.
The resulting text transcription may be stored as part of your TriggerFoods diary and may include food entries, symptom entries, timing information, notes, and related structured data.
2. How We Use Artificial Intelligence
TriggerFoods uses artificial intelligence to help interpret entries, organize information, identify patterns, answer user questions, and provide features such as trigger analysis and suggestions about information that may be useful to investigate further.
We currently use the OpenAI API to provide AI-powered processing.
Relevant text, food entries, symptom information, timing information, diary context, and related data may be transmitted to OpenAI when necessary to provide these features.
We do not intentionally send payment card information to our AI providers.
AI-generated information may contain errors and should not be treated as medical advice, diagnosis, treatment, or proof that a particular food causes a particular symptom.
3. How We Use Your Information
We may use personal information to:
- create and manage your TriggerFoods account
- record and organize your food and symptom history
- transcribe voice entries into text
- analyse patterns within the information you provide
- generate trigger evidence and related app features
- generate downloadable reports and data exports
- provide customer support
- process purchases
- send service-related communications
- send educational, promotional, or marketing emails where permitted
- maintain, secure, troubleshoot, and improve TriggerFoods
- prevent fraud, abuse, or misuse
- comply with applicable legal obligations
We do not use your health-related information for unrelated purposes such as selling it to data brokers.
4. Where Your Information Is Stored
TriggerFoods uses Supabase to provide database, authentication, and backend infrastructure.
This means personal information stored in TriggerFoods, including account information and food or symptom logs, may be stored outside Australia and outside the country in which you live.
By using TriggerFoods, you acknowledge that information may be processed or stored in countries other than your own, subject to the safeguards and contractual arrangements used by our service providers.
5. Service Providers and Third Parties
We use trusted third-party providers to operate TriggerFoods.
These providers may process personal information only to the extent required to provide their services to us.
Current providers include:
Supabase
Used for database storage, authentication, backend services, and application infrastructure.
Groq
Used for voice transcription. Raw audio is temporarily processed for transcription and is not intentionally stored by TriggerFoods. We have enabled Groq Zero Data Retention for our account.
OpenAI
Used to provide AI-powered interpretation, analysis, pattern detection, conversational responses, and related functionality.
Stripe
Used to process payments. TriggerFoods does not directly store complete payment card details. Stripe processes payment information under its own privacy and security practices.
GoHighLevel / HighLevel
Used for sales funnels, checkout-related functionality, contact management, email communications, marketing automation, and related business operations.
We may add, replace, or remove service providers as TriggerFoods develops. When we make material changes that affect how personal information is handled, we may update this Privacy Policy.
6. Payments
Payments for TriggerFoods are currently processed through Stripe.
Payment information such as card numbers is submitted to and processed by Stripe and is not intended to be stored directly by TriggerFoods.
We may receive transaction-related information from Stripe, such as your name, email address, transaction amount, payment status, and purchase history.
Stripe’s own privacy policy governs its processing of payment information.
7. Email Communications and Marketing
We may send you emails relating to:
- your purchase
- your TriggerFoods account
- product access
- customer support
- service updates
- educational content
- TriggerFoods offers, promotions, or related products and services
Where required by law, we will obtain appropriate consent before sending marketing communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in our emails.
Unsubscribing from marketing emails will not necessarily prevent us from sending essential account, purchase, security, or service-related communications.
8. Cookies, Analytics and Tracking Technologies
Our website and funnel may use cookies and similar technologies to operate correctly, understand website usage, remember preferences, improve performance, and measure marketing activity.
Our website is built using GoHighLevel, which may use cookies and related technologies as part of providing its services. HighLevel provides cookie-consent tools for funnels and websites.
At the time of this Privacy Policy, we may not have all advertising pixels enabled. In the future, we may use analytics or advertising technologies such as Meta, Google, Pinterest, or similar platforms.
If we introduce tracking technologies that require user consent in your jurisdiction, we will take reasonable steps to obtain that consent before activating those technologies.
You may also be able to control cookies through your browser settings.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to:
- provide TriggerFoods
- maintain your account
- fulfill the purposes described in this Privacy Policy
- meet legal, accounting, tax, dispute-resolution, or security requirements
Your food and symptom logs may remain associated with your account until you delete them or request deletion.
Some information may need to be retained for legal, accounting, fraud-prevention, or regulatory reasons even after you request deletion.
10. Deleting Your Logs and Account Information
TriggerFoods gives users control over their logged data.
You may use the Clear All Logs feature within the TriggerFoods Profile area to delete your food and symptom logs.
If you would like us to delete your account or other personal information associated with your account, contact:
We may need to verify your identity before completing a deletion request.
Deletion requests may be subject to limited exceptions where we are legally required or reasonably permitted to retain certain information.
Information held by third-party providers may also be subject to their own legal retention obligations.
11. Accessing or Correcting Your Information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, or out of date.
To make a request, email: [email protected]
We may ask you to verify your identity before providing access to or changing personal information.
12. International Data Transfers
TriggerFoods is operated from Australia but is intended to be available to users in multiple countries.
Your information may therefore be transferred to, processed in, or stored in countries outside your country of residence.
For example:
TriggerFoods database information is currently stored through Supabase infrastructure in India
other service providers may process information in countries where they or their infrastructure operate
Privacy protections may differ between countries.
Where required by applicable law, we take reasonable steps to use providers and contractual arrangements designed to protect personal information when it is processed internationally.
Australian privacy law contains specific rules around overseas disclosures of personal information where those rules apply.
13. Security
We take reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
These measures include the use of third-party infrastructure providers, encrypted connections, authentication controls, and restricted access to application systems.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should notify us if you believe your account has been accessed without permission.
14. Health Information and Medical Disclaimer
TriggerFoods may process information relating to your diet, symptoms, digestion, and health because you choose to enter that information into the app.
TriggerFoods is a self-tracking and pattern-identification tool.
It is not a medical device and does not diagnose, treat, prevent, or cure any disease or medical condition.
TriggerFoods does not replace a doctor, dietitian, or other qualified healthcare professional.
Information generated by TriggerFoods, including potential trigger patterns, evidence scores, suggested next tests, AI responses, and reports, is intended to help you organise and understand your own logged information.
Always seek professional medical advice when appropriate.
15. Users in the European Economic Area and United Kingdom
If European Union, European Economic Area, or United Kingdom data protection law applies to the processing of your personal information, you may have additional rights.
Depending on your circumstances, these may include the right to:
-access your personal information
-correct inaccurate information
-request deletion
-restrict certain processing
-object to certain processing
-receive certain information in a portable format
-withdraw consent where processing is based on consent
-lodge a complaint with an appropriate data protection authority
Health information can be treated as special-category data under European and UK data protection rules. Explicit consent is one recognised condition that can permit processing of this type of information.
To exercise a privacy right, contact: [email protected]
Nothing in this Privacy Policy is intended to limit rights you have under applicable law.
16. California Privacy Rights
California residents may have additional privacy rights where the California Consumer Privacy Act, as amended, applies to TriggerFoods.
Depending on whether TriggerFoods meets the legal thresholds for the law to apply, these rights may include rights to:
-know what personal information is collected and how it is used
-request access to certain personal information
-request deletion
-request correction
-opt out of certain selling or sharing of personal information
-limit certain uses of sensitive personal information
-receive equal service without discrimination for exercising privacy rights
California law applies only to businesses meeting specified thresholds, so not every small business is automatically subject to the CCPA.
TriggerFoods does not currently sell personal information for money.
If you believe you have rights under California law, contact: [email protected]
17. Children and Age Restrictions
TriggerFoods is intended only for users who are 18 years of age or older.
We do not knowingly offer TriggerFoods to children under 18.
If we become aware that we have collected personal information from a person under 18 in circumstances where we should not have done so, we may take reasonable steps to delete that information.
If you believe a person under 18 has provided personal information to TriggerFoods, contact us at: [email protected]
18. Sale or Sharing of Personal Information
TriggerFoods does not currently sell users’ personal information to data brokers or third parties for monetary consideration.
We disclose information to service providers where necessary to operate the service, process payments, provide AI functionality, deliver communications, maintain infrastructure, and perform other legitimate business functions described in this Privacy Policy.
If our practices materially change in the future, we will update this Privacy Policy and provide any choices required under applicable law.
19. Legal Requirements and Protection of Rights
We may disclose personal information when reasonably necessary to:
-comply with applicable laws, regulations, legal proceedings, or lawful government requests
-enforce our agreements or policies
-investigate fraud, abuse, security issues, or illegal activity
-protect the rights, safety, or property of TriggerFoods, our users, or others
-establish, exercise, or defend legal claims
20. Business Transfers
If TriggerFoods or substantially all of its assets are sold, merged, reorganised, financed, or transferred to another business, personal information may form part of that transaction.
Any successor organisation will be required to handle personal information in accordance with applicable law and any privacy commitments that continue to apply.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
-changes to TriggerFoods
-new service providers
-new features
-changes in technology
-changes in legal or regulatory requirements
-changes in how we collect or process information
The updated version will be posted on this page with a revised Last Updated date.
We encourage you to review this Privacy Policy periodically.
22. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or want to request access, correction, or deletion of your information, contact:
TriggerFoods
Australia
Email: [email protected]
Website: triggerfoods.app
We will take reasonable steps to respond to privacy requests within any timeframes required by applicable law.
TriggerFoods is operated from Australia (“TriggerFoods”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information when you use the TriggerFoods website, application, checkout pages, email communications, and related services.
TriggerFoods is a food and symptom self-tracking tool that allows users to record meals, symptoms, timing information, and related observations, and uses software and artificial intelligence to identify patterns within the information users provide.
By using TriggerFoods, you acknowledge the practices described in this Privacy Policy.
If you have questions about this Privacy Policy or your personal information, contact us at: [email protected]
1. Information We Collect
We collect information that you provide directly to us, information generated through your use of TriggerFoods, and limited technical information required to operate and improve the service.
Account and Contact Information
When you create an account, make a purchase, join our email list, contact us, or otherwise interact with TriggerFoods, we may collect information such as:
- name
- email address
- account information
- purchase information
- communications you send to us
- marketing preferences
Food, Symptom and Health-Related Information
TriggerFoods allows you to voluntarily enter information about your food intake, symptoms, symptom severity, timing, digestive experiences, dietary patterns, and other observations.
This information may include health-related or sensitive information.
We only ask you to provide information that is relevant to the operation of TriggerFoods. You control what information you choose to enter into the app.
Where consent is legally required for the collection or processing of sensitive or health-related information, we rely on your consent.
Voice Recordings and Transcriptions
TriggerFoods allows you to log information using your voice.
When you use the voice logging feature, your device temporarily creates an audio recording so that your speech can be transcribed into text.
TriggerFoods does not intentionally store your raw audio recordings.
The audio is temporarily transmitted to our transcription service provider for speech-to-text processing. Once transcription is completed, TriggerFoods continues processing the resulting text rather than storing the original audio recording.
TriggerFoods currently uses Groq for speech transcription.
We have enabled Zero Data Retention within our Groq account for this processing.
The resulting text transcription may be stored as part of your TriggerFoods diary and may include food entries, symptom entries, timing information, notes, and related structured data.
2. How We Use Artificial Intelligence
TriggerFoods uses artificial intelligence to help interpret entries, organize information, identify patterns, answer user questions, and provide features such as trigger analysis and suggestions about information that may be useful to investigate further.
We currently use the OpenAI API to provide AI-powered processing.
Relevant text, food entries, symptom information, timing information, diary context, and related data may be transmitted to OpenAI when necessary to provide these features.
We do not intentionally send payment card information to our AI providers.
AI-generated information may contain errors and should not be treated as medical advice, diagnosis, treatment, or proof that a particular food causes a particular symptom.
3. How We Use Your Information
We may use personal information to:
- create and manage your TriggerFoods account
- record and organize your food and symptom history
- transcribe voice entries into text
- analyse patterns within the information you provide
- generate trigger evidence and related app features
- generate downloadable reports and data exports
- provide customer support
- process purchases
- send service-related communications
- send educational, promotional, or marketing emails where permitted
- maintain, secure, troubleshoot, and improve TriggerFoods
- prevent fraud, abuse, or misuse
- comply with applicable legal obligations
We do not use your health-related information for unrelated purposes such as selling it to data brokers.
4. Where Your Information Is Stored
TriggerFoods uses Supabase to provide database, authentication, and backend infrastructure.
This means personal information stored in TriggerFoods, including account information and food or symptom logs, may be stored outside Australia and outside the country in which you live.
By using TriggerFoods, you acknowledge that information may be processed or stored in countries other than your own, subject to the safeguards and contractual arrangements used by our service providers.
5. Service Providers and Third Parties
We use trusted third-party providers to operate TriggerFoods.
These providers may process personal information only to the extent required to provide their services to us.
Current providers include:
Supabase
Used for database storage, authentication, backend services, and application infrastructure.
Groq
Used for voice transcription. Raw audio is temporarily processed for transcription and is not intentionally stored by TriggerFoods. We have enabled Groq Zero Data Retention for our account.
OpenAI
Used to provide AI-powered interpretation, analysis, pattern detection, conversational responses, and related functionality.
Stripe
Used to process payments. TriggerFoods does not directly store complete payment card details. Stripe processes payment information under its own privacy and security practices.
GoHighLevel / HighLevel
Used for sales funnels, checkout-related functionality, contact management, email communications, marketing automation, and related business operations.
We may add, replace, or remove service providers as TriggerFoods develops. When we make material changes that affect how personal information is handled, we may update this Privacy Policy.
6. Payments
Payments for TriggerFoods are currently processed through Stripe.
Payment information such as card numbers is submitted to and processed by Stripe and is not intended to be stored directly by TriggerFoods.
We may receive transaction-related information from Stripe, such as your name, email address, transaction amount, payment status, and purchase history.
Stripe’s own privacy policy governs its processing of payment information.
7. Email Communications and Marketing
We may send you emails relating to:
- your purchase
- your TriggerFoods account
- product access
- customer support
- service updates
- educational content
- TriggerFoods offers, promotions, or related products and services
Where required by law, we will obtain appropriate consent before sending marketing communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in our emails.
Unsubscribing from marketing emails will not necessarily prevent us from sending essential account, purchase, security, or service-related communications.
8. Cookies, Analytics and Tracking Technologies
Our website and funnel may use cookies and similar technologies to operate correctly, understand website usage, remember preferences, improve performance, and measure marketing activity.
Our website is built using GoHighLevel, which may use cookies and related technologies as part of providing its services. HighLevel provides cookie-consent tools for funnels and websites.
At the time of this Privacy Policy, we may not have all advertising pixels enabled. In the future, we may use analytics or advertising technologies such as Meta, Google, Pinterest, or similar platforms.
If we introduce tracking technologies that require user consent in your jurisdiction, we will take reasonable steps to obtain that consent before activating those technologies.
You may also be able to control cookies through your browser settings.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to:
- provide TriggerFoods
- maintain your account
- fulfill the purposes described in this Privacy Policy
- meet legal, accounting, tax, dispute-resolution, or security requirements
Your food and symptom logs may remain associated with your account until you delete them or request deletion.
Some information may need to be retained for legal, accounting, fraud-prevention, or regulatory reasons even after you request deletion.
10. Deleting Your Logs and Account Information
TriggerFoods gives users control over their logged data.
You may use the Clear All Logs feature within the TriggerFoods Profile area to delete your food and symptom logs.
If you would like us to delete your account or other personal information associated with your account, contact:
We may need to verify your identity before completing a deletion request.
Deletion requests may be subject to limited exceptions where we are legally required or reasonably permitted to retain certain information.
Information held by third-party providers may also be subject to their own legal retention obligations.
11. Accessing or Correcting Your Information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, or out of date.
To make a request, email: [email protected]
We may ask you to verify your identity before providing access to or changing personal information.
12. International Data Transfers
TriggerFoods is operated from Australia but is intended to be available to users in multiple countries.
Your information may therefore be transferred to, processed in, or stored in countries outside your country of residence.
For example:
TriggerFoods database information is currently stored through Supabase infrastructure in India
other service providers may process information in countries where they or their infrastructure operate
Privacy protections may differ between countries.
Where required by applicable law, we take reasonable steps to use providers and contractual arrangements designed to protect personal information when it is processed internationally.
Australian privacy law contains specific rules around overseas disclosures of personal information where those rules apply.
13. Security
We take reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
These measures include the use of third-party infrastructure providers, encrypted connections, authentication controls, and restricted access to application systems.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should notify us if you believe your account has been accessed without permission.
14. Health Information and Medical Disclaimer
TriggerFoods may process information relating to your diet, symptoms, digestion, and health because you choose to enter that information into the app.
TriggerFoods is a self-tracking and pattern-identification tool.
It is not a medical device and does not diagnose, treat, prevent, or cure any disease or medical condition.
TriggerFoods does not replace a doctor, dietitian, or other qualified healthcare professional.
Information generated by TriggerFoods, including potential trigger patterns, evidence scores, suggested next tests, AI responses, and reports, is intended to help you organise and understand your own logged information.
Always seek professional medical advice when appropriate.
15. Users in the European Economic Area and United Kingdom
If European Union, European Economic Area, or United Kingdom data protection law applies to the processing of your personal information, you may have additional rights.
Depending on your circumstances, these may include the right to:
access your personal information
correct inaccurate information
request deletion
restrict certain processing
object to certain processing
receive certain information in a portable format
withdraw consent where processing is based on consent
lodge a complaint with an appropriate data protection authority
Health information can be treated as special-category data under European and UK data protection rules. Explicit consent is one recognised condition that can permit processing of this type of information.
To exercise a privacy right, contact: [email protected]
Nothing in this Privacy Policy is intended to limit rights you have under applicable law.
16. California Privacy Rights
California residents may have additional privacy rights where the California Consumer Privacy Act, as amended, applies to TriggerFoods.
Depending on whether TriggerFoods meets the legal thresholds for the law to apply, these rights may include rights to:
know what personal information is collected and how it is used
request access to certain personal information
request deletion
request correction
opt out of certain selling or sharing of personal information
limit certain uses of sensitive personal information
receive equal service without discrimination for exercising privacy rights
California law applies only to businesses meeting specified thresholds, so not every small business is automatically subject to the CCPA.
TriggerFoods does not currently sell personal information for money.
If you believe you have rights under California law, contact: [email protected]
17. Children and Age Restrictions
TriggerFoods is intended only for users who are 18 years of age or older.
We do not knowingly offer TriggerFoods to children under 18.
If we become aware that we have collected personal information from a person under 18 in circumstances where we should not have done so, we may take reasonable steps to delete that information.
If you believe a person under 18 has provided personal information to TriggerFoods, contact us at: [email protected]
18. Sale or Sharing of Personal Information
TriggerFoods does not currently sell users’ personal information to data brokers or third parties for monetary consideration.
We disclose information to service providers where necessary to operate the service, process payments, provide AI functionality, deliver communications, maintain infrastructure, and perform other legitimate business functions described in this Privacy Policy.
If our practices materially change in the future, we will update this Privacy Policy and provide any choices required under applicable law.
19. Legal Requirements and Protection of Rights
We may disclose personal information when reasonably necessary to:
comply with applicable laws, regulations, legal proceedings, or lawful government requests
enforce our agreements or policies
investigate fraud, abuse, security issues, or illegal activity
protect the rights, safety, or property of TriggerFoods, our users, or others
establish, exercise, or defend legal claims
20. Business Transfers
If TriggerFoods or substantially all of its assets are sold, merged, reorganised, financed, or transferred to another business, personal information may form part of that transaction.
Any successor organisation will be required to handle personal information in accordance with applicable law and any privacy commitments that continue to apply.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
changes to TriggerFoods
new service providers
new features
changes in technology
changes in legal or regulatory requirements
changes in how we collect or process information
The updated version will be posted on this page with a revised Last Updated date.
We encourage you to review this Privacy Policy periodically.
22. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or want to request access, correction, or deletion of your information, contact:
TriggerFoods
Australia
Email: [email protected]
Website: triggerfoods.app
We will take reasonable steps to respond to privacy requests within any timeframes required by applicable law.