Welcome to TriggerFoods.
These Terms & Conditions (“Terms”) govern your purchase of, access to, and use of the TriggerFoods website, application, software, reports, content, and related services (“TriggerFoods”, the “Service”).
TriggerFoods is operated from Queensland, Australia.
By purchasing, creating an account for, accessing, or using TriggerFoods, you agree to these Terms.
If you do not agree to these Terms, you should not purchase or use TriggerFoods.
For questions regarding these Terms, contact: [email protected]
1. About TriggerFoods
TriggerFoods is a food and symptom self-tracking application designed to help users:
log food and meal information
log symptoms and symptom timing
organise food and symptom history
identify patterns within their own logged information
view potential trigger evidence
receive AI-generated observations and suggested next tests
export reports and diary information
TriggerFoods is intended to assist with personal tracking and organisation.
It is not a medical device and does not provide medical diagnosis, treatment, prevention, or professional healthcare advice.
2. Eligibility
You must be at least 18 years old to purchase, create an account for, or use TriggerFoods.
By using TriggerFoods, you confirm that you are at least 18 years of age and legally capable of entering into these Terms.
TriggerFoods is not intended for children.
3. Your Account
You may be required to create an account to access TriggerFoods.
You agree to:
provide accurate account information
keep your login credentials secure
not allow another person to use your account
notify us if you believe your account has been compromised
One purchase provides access for one individual user.
Your account and access rights are personal to you and may not be shared, transferred, resold, sublicensed, or provided to another person unless we expressly permit it.
You are responsible for activity carried out through your account.
4. Purchasing and Accessing TriggerFoods
TriggerFoods may be offered for purchase through our website or checkout pages.
Current pricing, promotions, and purchase terms are displayed at the time of purchase and may change from time to time.
Unless otherwise clearly stated at checkout, TriggerFoods is currently sold as a one-time purchase rather than a recurring subscription.
After successful purchase, you will normally be redirected to a page containing instructions for accessing TriggerFoods and creating your account.
We may also send access instructions to the email address provided during checkout.
You are responsible for providing a valid email address and following the account setup instructions supplied after purchase.
5. Future Updates
Where an offer states that future updates are included, we may provide updates, improvements, fixes, or additional functionality to eligible users from time to time.
This does not mean that:
every future product we create is included
every new premium feature must be provided without additional charge
TriggerFoods must remain unchanged indefinitely
any particular feature will always remain available
We may modify the Service as described in these Terms.
6. 30-Day Money-Back Guarantee
TriggerFoods currently includes a 30-day money-back guarantee.
If you decide that TriggerFoods is not right for you, you may request a refund within 30 days of your original purchase date by emailing: [email protected]
Please include enough information for us to identify your purchase, such as the email address used during checkout.
Approved refunds will normally be returned to the original payment method.
Our 30-day money-back guarantee is provided in addition to any rights or remedies you may have under applicable consumer law.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, including rights that may apply under the Australian Consumer Law. Australian consumer guarantees operate automatically and cannot be taken away by contractual wording.
7. Payments
Payments are currently processed using Stripe or another payment provider we may use from time to time.
By making a purchase, you agree to provide accurate payment and billing information.
TriggerFoods does not intentionally store your complete payment card number.
Payment processing is subject to the payment provider's own terms, privacy policy, and security practices.
You are responsible for any fees, taxes, currency conversion charges, or similar costs imposed by your bank, card issuer, payment provider, or applicable law.
8. Food, Symptom and Other User Data
You retain ownership of the food, symptom, diary, profile, and other information you provide to TriggerFoods.
By entering or submitting information to TriggerFoods, you grant us permission to host, store, process, analyse, transmit, format, and otherwise use that information as reasonably necessary to:
operate TriggerFoods
provide AI-powered functionality
analyse your logs
generate reports and exports
provide support
maintain and improve the Service
Our handling of personal information is also governed by our Privacy Policy.
You are responsible for the information you choose to enter into TriggerFoods.
9. Voice Logging
TriggerFoods may allow you to submit entries using voice.
Audio may be temporarily processed by third-party transcription technology to convert your speech into text.
TriggerFoods does not intentionally retain raw voice recordings after transcription.
The resulting text may be stored as part of your account and used to provide TriggerFoods functionality.
Further information is available in our Privacy Policy.
10. Artificial Intelligence
TriggerFoods uses artificial intelligence and automated systems to provide features including:
interpretation of food and symptom entries
conversational responses
pattern analysis
trigger evidence
evidence scoring
suggested next tests or observations
organisation of diary information
AI systems are probabilistic and may produce inaccurate, incomplete, outdated, misleading, or unexpected results.
You should not assume that an AI-generated statement is correct simply because TriggerFoods generated it.
TriggerFoods does not guarantee that:
a particular food is or is not causing symptoms
all relevant trigger foods will be identified
a trigger score proves causation
a suggested next test will provide a particular result
AI responses will always be accurate
using TriggerFoods will lead to a particular health outcome
You are responsible for using reasonable judgment when reviewing AI-generated information.
11. Medical and Health Disclaimer
TriggerFoods is provided for informational, organisational, and self-tracking purposes only.
TriggerFoods does not:
diagnose medical conditions
provide medical advice
provide personalised medical treatment
prescribe medication or dietary treatment
replace a doctor, dietitian, nutrition professional, or other qualified healthcare provider
Potential trigger foods, trigger scores, correlations, timing observations, next-test suggestions, AI responses, and exported reports are observations based on the information available to TriggerFoods and are not medical proof of causation.
Do not disregard professional medical advice or delay seeking medical assistance because of information provided by TriggerFoods.
If you experience severe, persistent, worsening, or concerning symptoms, seek appropriate medical attention.
A more detailed explanation is available in our Medical Disclaimer.
12. No Guaranteed Results
Individual results vary.
The usefulness of TriggerFoods depends on many factors, including:
how consistently you use the app
the amount of information available
the accuracy of information entered
the foods you consume
your symptoms
timing
competing dietary factors
individual health circumstances
We do not guarantee that TriggerFoods will identify a specific trigger food, explain your symptoms, produce a particular confidence level, or resolve any health issue.
13. Acceptable Use
You agree not to use TriggerFoods:
for unlawful or fraudulent purposes
to interfere with the operation or security of the Service
to attempt to gain unauthorised access to systems or accounts
to upload malicious code
to scrape or systematically extract data without permission
to reverse engineer, decompile, or attempt to obtain source code except where such restrictions are prohibited by law
to copy, clone, reproduce, or create an unauthorised competing version of TriggerFoods
to resell, sublicense, rent, distribute, or commercially exploit your account or access
to impersonate another person
to circumvent usage, authentication, or security controls
to use the Service in a manner that could harm TriggerFoods or other users
We may take reasonable action where we believe these rules have been violated.
14. Intellectual Property
TriggerFoods and its associated intellectual property remain owned by or licensed to TriggerFoods.
This includes, where applicable:
software
source code
application design
user interfaces
branding
logos
written content
reports and report formats
graphics
databases
workflows
proprietary analysis methods
website content
Purchasing TriggerFoods does not transfer ownership of TriggerFoods or its intellectual property to you.
Subject to these Terms, you receive a limited, personal, non-exclusive, non-transferable, revocable right to use TriggerFoods for your own personal purposes.
You retain ownership of your own underlying food, symptom, and personal data.
15. Reports and Exports
TriggerFoods may allow you to generate or download reports, PDFs, CSV files, or other exports.
These exports are provided for personal informational use and may be shared with healthcare professionals at your discretion.
Reports may include AI-generated or automated analysis and should not be treated as medical diagnoses or professional clinical reports.
You are responsible for deciding how and with whom you share exported information.
16. Third-Party Services
TriggerFoods relies on third-party technologies and service providers to operate.
These may include providers for:
hosting
databases
authentication
AI processing
transcription
payments
email delivery
analytics
website and funnel infrastructure
Third-party systems may occasionally experience interruptions, errors, security incidents, delays, or changes beyond our control.
We are not responsible for independent third-party services except to the extent liability cannot lawfully be excluded.
Our Privacy Policy contains more information about relevant service providers.
17. Service Availability
We aim to keep TriggerFoods available and functioning reliably, but we do not guarantee uninterrupted or error-free access.
TriggerFoods may occasionally be unavailable because of:
scheduled maintenance
updates
technical issues
third-party outages
internet or network failures
security incidents
events outside our reasonable control
We may make reasonable changes to improve, repair, secure, or maintain the Service.
18. Changes to TriggerFoods
TriggerFoods is an evolving product.
We may add, remove, replace, modify, redesign, or discontinue features from time to time.
We may also change:
service providers
AI models
infrastructure
reports
interfaces
technical requirements
pricing for future purchases
promotional offers
Where reasonably practical, we will try to avoid materially reducing core functionality already purchased without good reason.
Nothing in this section limits rights that cannot lawfully be excluded.
19. Suspension and Termination
We may suspend or terminate access to TriggerFoods where we reasonably believe that you have:
materially breached these Terms
engaged in fraud
abused the Service
compromised or attempted to compromise security
shared or resold account access
used TriggerFoods unlawfully
interfered with other users or our systems
Where appropriate, we may first provide notice and an opportunity to correct the issue.
We may take immediate action where necessary to protect users, systems, data, or legal rights.
Termination does not remove rights or obligations that arose before termination.
20. Your Responsibility for Decisions
You remain responsible for decisions you make based on information generated by TriggerFoods.
This includes decisions concerning:
foods you eat or avoid
dietary experiments
elimination diets
symptom management
whether to seek healthcare
information you share with healthcare professionals
TriggerFoods should be used as one source of information rather than as the sole basis for important health decisions.
21. Disclaimer of Warranties
To the maximum extent permitted by law, TriggerFoods is provided on an “as available” basis.
We do not promise that the Service will:
always be uninterrupted
always be error-free
identify every pattern
generate completely accurate AI responses
satisfy every user's needs
operate with every device or browser indefinitely
However, nothing in these Terms excludes or restricts consumer guarantees, statutory warranties, or other rights that cannot lawfully be excluded.
22. Limitation of Liability
To the maximum extent permitted by applicable law, TriggerFoods will not be liable for indirect, incidental, special, punitive, or consequential loss arising solely from use of the Service where such liability may lawfully be excluded.
Nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful.
In particular, these Terms do not exclude rights or remedies available under applicable consumer protection laws.
Australian consumers may have rights to remedies such as repair, replacement, refund, cancellation, or compensation where applicable consumer guarantees are not met.
23. Indemnity
To the extent permitted by law, you agree to be responsible for loss or damage reasonably suffered by TriggerFoods as a direct result of your unlawful use of the Service, fraud, deliberate misuse, or material breach of these Terms.
This section does not require you to indemnify TriggerFoods for losses caused by our own unlawful conduct, negligence, or breach of non-excludable legal obligations.
24. Privacy
Your use of TriggerFoods is also subject to our Privacy Policy.
The Privacy Policy explains how we collect, store, use, process, and disclose personal information, including food, symptom, health-related, account, and technical information.
Please review the Privacy Policy before using TriggerFoods.
25. International Users
TriggerFoods is operated from Australia but may be available to customers in other countries.
If you access TriggerFoods from outside Australia, you are responsible for complying with laws that apply to you.
These Terms are not intended to remove any mandatory consumer or privacy rights available to you under laws that apply regardless of the governing-law clause below.
26. Governing Law
These Terms are governed by the laws applicable in Queensland, Australia, and the laws of Australia that apply there.
Subject to any mandatory rights you may have under applicable law, disputes relating to these Terms or TriggerFoods will be subject to the jurisdiction of the courts of Queensland, Australia.
If consumer protection legislation in your country gives you mandatory rights or the right to bring a claim in your local jurisdiction, nothing in these Terms is intended to remove those rights.
27. Changes to These Terms
We may update these Terms from time to time to reflect:
changes to TriggerFoods
changes to our business
changes to technology
new features
changes to service providers
legal or regulatory requirements
The current version will be published on our website with an updated Last Updated date.
Your continued use of TriggerFoods after updated Terms take effect may constitute acceptance of those changes where permitted by law.
If a change materially affects your existing rights, we will take reasonable steps to provide notice where required.
28. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
29. Entire Agreement
These Terms, together with our Privacy Policy, Medical Disclaimer, checkout terms, and any other policies expressly incorporated by reference, form the agreement governing your use of TriggerFoods.
Any specific written offer made to you at the time of purchase may also form part of that agreement.
30. Contact Us
If you have questions about these Terms, your purchase, access to TriggerFoods, or a refund request, contact:
TriggerFoods
Queensland, Australia
Email: [email protected]
Website: triggerfoods.app
Welcome to TriggerFoods.
These Terms & Conditions (“Terms”) govern your purchase of, access to, and use of the TriggerFoods website, application, software, reports, content, and related services (“TriggerFoods”, the “Service”).
TriggerFoods is operated from Queensland, Australia.
By purchasing, creating an account for, accessing, or using TriggerFoods, you agree to these Terms.
If you do not agree to these Terms, you should not purchase or use TriggerFoods.
For questions regarding these Terms, contact: [email protected]
1. About TriggerFoods
TriggerFoods is a food and symptom self-tracking application designed to help users:
log food and meal information
log symptoms and symptom timing
organise food and symptom history
identify patterns within their own logged information
view potential trigger evidence
receive AI-generated observations and suggested next tests
export reports and diary information
TriggerFoods is intended to assist with personal tracking and organisation.
It is not a medical device and does not provide medical diagnosis, treatment, prevention, or professional healthcare advice.
2. Eligibility
You must be at least 18 years old to purchase, create an account for, or use TriggerFoods.
By using TriggerFoods, you confirm that you are at least 18 years of age and legally capable of entering into these Terms.
TriggerFoods is not intended for children.
3. Your Account
You may be required to create an account to access TriggerFoods.
You agree to:
provide accurate account information
keep your login credentials secure
not allow another person to use your account
notify us if you believe your account has been compromised
One purchase provides access for one individual user.
Your account and access rights are personal to you and may not be shared, transferred, resold, sublicensed, or provided to another person unless we expressly permit it.
You are responsible for activity carried out through your account.
4. Purchasing and Accessing TriggerFoods
TriggerFoods may be offered for purchase through our website or checkout pages.
Current pricing, promotions, and purchase terms are displayed at the time of purchase and may change from time to time.
Unless otherwise clearly stated at checkout, TriggerFoods is currently sold as a one-time purchase rather than a recurring subscription.
After successful purchase, you will normally be redirected to a page containing instructions for accessing TriggerFoods and creating your account.
We may also send access instructions to the email address provided during checkout.
You are responsible for providing a valid email address and following the account setup instructions supplied after purchase.
5. Future Updates
Where an offer states that future updates are included, we may provide updates, improvements, fixes, or additional functionality to eligible users from time to time.
This does not mean that:
every future product we create is included
every new premium feature must be provided without additional charge
TriggerFoods must remain unchanged indefinitely
any particular feature will always remain available
We may modify the Service as described in these Terms.
6. 30-Day Money-Back Guarantee
TriggerFoods currently includes a 30-day money-back guarantee.
If you decide that TriggerFoods is not right for you, you may request a refund within 30 days of your original purchase date by emailing: [email protected]
Please include enough information for us to identify your purchase, such as the email address used during checkout.
Approved refunds will normally be returned to the original payment method.
Our 30-day money-back guarantee is provided in addition to any rights or remedies you may have under applicable consumer law.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, including rights that may apply under the Australian Consumer Law. Australian consumer guarantees operate automatically and cannot be taken away by contractual wording.
7. Payments
Payments are currently processed using Stripe or another payment provider we may use from time to time.
By making a purchase, you agree to provide accurate payment and billing information.
TriggerFoods does not intentionally store your complete payment card number.
Payment processing is subject to the payment provider's own terms, privacy policy, and security practices.
You are responsible for any fees, taxes, currency conversion charges, or similar costs imposed by your bank, card issuer, payment provider, or applicable law.
8. Food, Symptom and Other User Data
You retain ownership of the food, symptom, diary, profile, and other information you provide to TriggerFoods.
By entering or submitting information to TriggerFoods, you grant us permission to host, store, process, analyse, transmit, format, and otherwise use that information as reasonably necessary to:
operate TriggerFoods
provide AI-powered functionality
analyse your logs
generate reports and exports
provide support
maintain and improve the Service
Our handling of personal information is also governed by our Privacy Policy.
You are responsible for the information you choose to enter into TriggerFoods.
9. Voice Logging
TriggerFoods may allow you to submit entries using voice.
Audio may be temporarily processed by third-party transcription technology to convert your speech into text.
TriggerFoods does not intentionally retain raw voice recordings after transcription.
The resulting text may be stored as part of your account and used to provide TriggerFoods functionality.
Further information is available in our Privacy Policy.
10. Artificial Intelligence
TriggerFoods uses artificial intelligence and automated systems to provide features including:
interpretation of food and symptom entries
conversational responses
pattern analysis
trigger evidence
evidence scoring
suggested next tests or observations
organisation of diary information
AI systems are probabilistic and may produce inaccurate, incomplete, outdated, misleading, or unexpected results.
You should not assume that an AI-generated statement is correct simply because TriggerFoods generated it.
TriggerFoods does not guarantee that:
a particular food is or is not causing symptoms
all relevant trigger foods will be identified
a trigger score proves causation
a suggested next test will provide a particular result
AI responses will always be accurate
using TriggerFoods will lead to a particular health outcome
You are responsible for using reasonable judgment when reviewing AI-generated information.
11. Medical and Health Disclaimer
TriggerFoods is provided for informational, organisational, and self-tracking purposes only.
TriggerFoods does not:
diagnose medical conditions
provide medical advice
provide personalised medical treatment
prescribe medication or dietary treatment
replace a doctor, dietitian, nutrition professional, or other qualified healthcare provider
Potential trigger foods, trigger scores, correlations, timing observations, next-test suggestions, AI responses, and exported reports are observations based on the information available to TriggerFoods and are not medical proof of causation.
Do not disregard professional medical advice or delay seeking medical assistance because of information provided by TriggerFoods.
If you experience severe, persistent, worsening, or concerning symptoms, seek appropriate medical attention.
A more detailed explanation is available in our Medical Disclaimer.
12. No Guaranteed Results
Individual results vary.
The usefulness of TriggerFoods depends on many factors, including:
how consistently you use the app
the amount of information available
the accuracy of information entered
the foods you consume
your symptoms
timing
competing dietary factors
individual health circumstances
We do not guarantee that TriggerFoods will identify a specific trigger food, explain your symptoms, produce a particular confidence level, or resolve any health issue.
13. Acceptable Use
You agree not to use TriggerFoods:
for unlawful or fraudulent purposes
to interfere with the operation or security of the Service
to attempt to gain unauthorised access to systems or accounts
to upload malicious code
to scrape or systematically extract data without permission
to reverse engineer, decompile, or attempt to obtain source code except where such restrictions are prohibited by law
to copy, clone, reproduce, or create an unauthorised competing version of TriggerFoods
to resell, sublicense, rent, distribute, or commercially exploit your account or access
to impersonate another person
to circumvent usage, authentication, or security controls
to use the Service in a manner that could harm TriggerFoods or other users
We may take reasonable action where we believe these rules have been violated.
14. Intellectual Property
TriggerFoods and its associated intellectual property remain owned by or licensed to TriggerFoods.
This includes, where applicable:
software
source code
application design
user interfaces
branding
logos
written content
reports and report formats
graphics
databases
workflows
proprietary analysis methods
website content
Purchasing TriggerFoods does not transfer ownership of TriggerFoods or its intellectual property to you.
Subject to these Terms, you receive a limited, personal, non-exclusive, non-transferable, revocable right to use TriggerFoods for your own personal purposes.
You retain ownership of your own underlying food, symptom, and personal data.
15. Reports and Exports
TriggerFoods may allow you to generate or download reports, PDFs, CSV files, or other exports.
These exports are provided for personal informational use and may be shared with healthcare professionals at your discretion.
Reports may include AI-generated or automated analysis and should not be treated as medical diagnoses or professional clinical reports.
You are responsible for deciding how and with whom you share exported information.
16. Third-Party Services
TriggerFoods relies on third-party technologies and service providers to operate.
These may include providers for:
hosting
databases
authentication
AI processing
transcription
payments
email delivery
analytics
website and funnel infrastructure
Third-party systems may occasionally experience interruptions, errors, security incidents, delays, or changes beyond our control.
We are not responsible for independent third-party services except to the extent liability cannot lawfully be excluded.
Our Privacy Policy contains more information about relevant service providers.
17. Service Availability
We aim to keep TriggerFoods available and functioning reliably, but we do not guarantee uninterrupted or error-free access.
TriggerFoods may occasionally be unavailable because of:
scheduled maintenance
updates
technical issues
third-party outages
internet or network failures
security incidents
events outside our reasonable control
We may make reasonable changes to improve, repair, secure, or maintain the Service.
18. Changes to TriggerFoods
TriggerFoods is an evolving product.
We may add, remove, replace, modify, redesign, or discontinue features from time to time.
We may also change:
service providers
AI models
infrastructure
reports
interfaces
technical requirements
pricing for future purchases
promotional offers
Where reasonably practical, we will try to avoid materially reducing core functionality already purchased without good reason.
Nothing in this section limits rights that cannot lawfully be excluded.
19. Suspension and Termination
We may suspend or terminate access to TriggerFoods where we reasonably believe that you have:
materially breached these Terms
engaged in fraud
abused the Service
compromised or attempted to compromise security
shared or resold account access
used TriggerFoods unlawfully
interfered with other users or our systems
Where appropriate, we may first provide notice and an opportunity to correct the issue.
We may take immediate action where necessary to protect users, systems, data, or legal rights.
Termination does not remove rights or obligations that arose before termination.
20. Your Responsibility for Decisions
You remain responsible for decisions you make based on information generated by TriggerFoods.
This includes decisions concerning:
foods you eat or avoid
dietary experiments
elimination diets
symptom management
whether to seek healthcare
information you share with healthcare professionals
TriggerFoods should be used as one source of information rather than as the sole basis for important health decisions.
21. Disclaimer of Warranties
To the maximum extent permitted by law, TriggerFoods is provided on an “as available” basis.
We do not promise that the Service will:
always be uninterrupted
always be error-free
identify every pattern
generate completely accurate AI responses
satisfy every user's needs
operate with every device or browser indefinitely
However, nothing in these Terms excludes or restricts consumer guarantees, statutory warranties, or other rights that cannot lawfully be excluded.
22. Limitation of Liability
To the maximum extent permitted by applicable law, TriggerFoods will not be liable for indirect, incidental, special, punitive, or consequential loss arising solely from use of the Service where such liability may lawfully be excluded.
Nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful.
In particular, these Terms do not exclude rights or remedies available under applicable consumer protection laws.
Australian consumers may have rights to remedies such as repair, replacement, refund, cancellation, or compensation where applicable consumer guarantees are not met.
23. Indemnity
To the extent permitted by law, you agree to be responsible for loss or damage reasonably suffered by TriggerFoods as a direct result of your unlawful use of the Service, fraud, deliberate misuse, or material breach of these Terms.
This section does not require you to indemnify TriggerFoods for losses caused by our own unlawful conduct, negligence, or breach of non-excludable legal obligations.
24. Privacy
Your use of TriggerFoods is also subject to our Privacy Policy.
The Privacy Policy explains how we collect, store, use, process, and disclose personal information, including food, symptom, health-related, account, and technical information.
Please review the Privacy Policy before using TriggerFoods.
25. International Users
TriggerFoods is operated from Australia but may be available to customers in other countries.
If you access TriggerFoods from outside Australia, you are responsible for complying with laws that apply to you.
These Terms are not intended to remove any mandatory consumer or privacy rights available to you under laws that apply regardless of the governing-law clause below.
26. Governing Law
These Terms are governed by the laws applicable in Queensland, Australia, and the laws of Australia that apply there.
Subject to any mandatory rights you may have under applicable law, disputes relating to these Terms or TriggerFoods will be subject to the jurisdiction of the courts of Queensland, Australia.
If consumer protection legislation in your country gives you mandatory rights or the right to bring a claim in your local jurisdiction, nothing in these Terms is intended to remove those rights.
27. Changes to These Terms
We may update these Terms from time to time to reflect:
changes to TriggerFoods
changes to our business
changes to technology
new features
changes to service providers
legal or regulatory requirements
The current version will be published on our website with an updated Last Updated date.
Your continued use of TriggerFoods after updated Terms take effect may constitute acceptance of those changes where permitted by law.
If a change materially affects your existing rights, we will take reasonable steps to provide notice where required.
28. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
29. Entire Agreement
These Terms, together with our Privacy Policy, Medical Disclaimer, checkout terms, and any other policies expressly incorporated by reference, form the agreement governing your use of TriggerFoods.
Any specific written offer made to you at the time of purchase may also form part of that agreement.
30. Contact Us
If you have questions about these Terms, your purchase, access to TriggerFoods, or a refund request, contact:
TriggerFoods
Queensland, Australia
Email: [email protected]
Website: triggerfoods.app
Welcome to TriggerFoods.
These Terms & Conditions (“Terms”) govern your purchase of, access to, and use of the TriggerFoods website, application, software, reports, content, and related services (“TriggerFoods”, the “Service”).
TriggerFoods is operated from Queensland, Australia.
By purchasing, creating an account for, accessing, or using TriggerFoods, you agree to these Terms.
If you do not agree to these Terms, you should not purchase or use TriggerFoods.
For questions regarding these Terms, contact: [email protected]
1. About TriggerFoods
TriggerFoods is a food and symptom self-tracking application designed to help users:
log food and meal information
log symptoms and symptom timing
organise food and symptom history
identify patterns within their own logged information
view potential trigger evidence
receive AI-generated observations and suggested next tests
export reports and diary information
TriggerFoods is intended to assist with personal tracking and organisation.
It is not a medical device and does not provide medical diagnosis, treatment, prevention, or professional healthcare advice.
2. Eligibility
You must be at least 18 years old to purchase, create an account for, or use TriggerFoods.
By using TriggerFoods, you confirm that you are at least 18 years of age and legally capable of entering into these Terms.
TriggerFoods is not intended for children.
3. Your Account
You may be required to create an account to access TriggerFoods.
You agree to:
provide accurate account information
keep your login credentials secure
not allow another person to use your account
notify us if you believe your account has been compromised
One purchase provides access for one individual user.
Your account and access rights are personal to you and may not be shared, transferred, resold, sublicensed, or provided to another person unless we expressly permit it.
You are responsible for activity carried out through your account.
4. Purchasing and Accessing TriggerFoods
TriggerFoods may be offered for purchase through our website or checkout pages.
Current pricing, promotions, and purchase terms are displayed at the time of purchase and may change from time to time.
Unless otherwise clearly stated at checkout, TriggerFoods is currently sold as a one-time purchase rather than a recurring subscription.
After successful purchase, you will normally be redirected to a page containing instructions for accessing TriggerFoods and creating your account.
We may also send access instructions to the email address provided during checkout.
You are responsible for providing a valid email address and following the account setup instructions supplied after purchase.
5. Future Updates
Where an offer states that future updates are included, we may provide updates, improvements, fixes, or additional functionality to eligible users from time to time.
This does not mean that:
every future product we create is included
every new premium feature must be provided without additional charge
TriggerFoods must remain unchanged indefinitely
any particular feature will always remain available
We may modify the Service as described in these Terms.
6. 30-Day Money-Back Guarantee
TriggerFoods currently includes a 30-day money-back guarantee.
If you decide that TriggerFoods is not right for you, you may request a refund within 30 days of your original purchase date by emailing: [email protected]
Please include enough information for us to identify your purchase, such as the email address used during checkout.
Approved refunds will normally be returned to the original payment method.
Our 30-day money-back guarantee is provided in addition to any rights or remedies you may have under applicable consumer law.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, including rights that may apply under the Australian Consumer Law. Australian consumer guarantees operate automatically and cannot be taken away by contractual wording.
7. Payments
Payments are currently processed using Stripe or another payment provider we may use from time to time.
By making a purchase, you agree to provide accurate payment and billing information.
TriggerFoods does not intentionally store your complete payment card number.
Payment processing is subject to the payment provider's own terms, privacy policy, and security practices.
You are responsible for any fees, taxes, currency conversion charges, or similar costs imposed by your bank, card issuer, payment provider, or applicable law.
8. Food, Symptom and Other User Data
You retain ownership of the food, symptom, diary, profile, and other information you provide to TriggerFoods.
By entering or submitting information to TriggerFoods, you grant us permission to host, store, process, analyse, transmit, format, and otherwise use that information as reasonably necessary to:
operate TriggerFoods
provide AI-powered functionality
analyse your logs
generate reports and exports
provide support
maintain and improve the Service
Our handling of personal information is also governed by our Privacy Policy.
You are responsible for the information you choose to enter into TriggerFoods.
9. Voice Logging
TriggerFoods may allow you to submit entries using voice.
Audio may be temporarily processed by third-party transcription technology to convert your speech into text.
TriggerFoods does not intentionally retain raw voice recordings after transcription.
The resulting text may be stored as part of your account and used to provide TriggerFoods functionality.
Further information is available in our Privacy Policy.
10. Artificial Intelligence
TriggerFoods uses artificial intelligence and automated systems to provide features including:
interpretation of food and symptom entries
conversational responses
pattern analysis
trigger evidence
evidence scoring
suggested next tests or observations
organisation of diary information
AI systems are probabilistic and may produce inaccurate, incomplete, outdated, misleading, or unexpected results.
You should not assume that an AI-generated statement is correct simply because TriggerFoods generated it.
TriggerFoods does not guarantee that:
a particular food is or is not causing symptoms
all relevant trigger foods will be identified
a trigger score proves causation
a suggested next test will provide a particular result
AI responses will always be accurate
using TriggerFoods will lead to a particular health outcome
You are responsible for using reasonable judgment when reviewing AI-generated information.
11. Medical and Health Disclaimer
TriggerFoods is provided for informational, organisational, and self-tracking purposes only.
TriggerFoods does not:
diagnose medical conditions
provide medical advice
provide personalised medical treatment
prescribe medication or dietary treatment
replace a doctor, dietitian, nutrition professional, or other qualified healthcare provider
Potential trigger foods, trigger scores, correlations, timing observations, next-test suggestions, AI responses, and exported reports are observations based on the information available to TriggerFoods and are not medical proof of causation.
Do not disregard professional medical advice or delay seeking medical assistance because of information provided by TriggerFoods.
If you experience severe, persistent, worsening, or concerning symptoms, seek appropriate medical attention.
A more detailed explanation is available in our Medical Disclaimer.
12. No Guaranteed Results
Individual results vary.
The usefulness of TriggerFoods depends on many factors, including:
how consistently you use the app
the amount of information available
the accuracy of information entered
the foods you consume
your symptoms
timing
competing dietary factors
individual health circumstances
We do not guarantee that TriggerFoods will identify a specific trigger food, explain your symptoms, produce a particular confidence level, or resolve any health issue.
13. Acceptable Use
You agree not to use TriggerFoods:
for unlawful or fraudulent purposes
to interfere with the operation or security of the Service
to attempt to gain unauthorised access to systems or accounts
to upload malicious code
to scrape or systematically extract data without permission
to reverse engineer, decompile, or attempt to obtain source code except where such restrictions are prohibited by law
to copy, clone, reproduce, or create an unauthorised competing version of TriggerFoods
to resell, sublicense, rent, distribute, or commercially exploit your account or access
to impersonate another person
to circumvent usage, authentication, or security controls
to use the Service in a manner that could harm TriggerFoods or other users
We may take reasonable action where we believe these rules have been violated.
14. Intellectual Property
TriggerFoods and its associated intellectual property remain owned by or licensed to TriggerFoods.
This includes, where applicable:
software
source code
application design
user interfaces
branding
logos
written content
reports and report formats
graphics
databases
workflows
proprietary analysis methods
website content
Purchasing TriggerFoods does not transfer ownership of TriggerFoods or its intellectual property to you.
Subject to these Terms, you receive a limited, personal, non-exclusive, non-transferable, revocable right to use TriggerFoods for your own personal purposes.
You retain ownership of your own underlying food, symptom, and personal data.
15. Reports and Exports
TriggerFoods may allow you to generate or download reports, PDFs, CSV files, or other exports.
These exports are provided for personal informational use and may be shared with healthcare professionals at your discretion.
Reports may include AI-generated or automated analysis and should not be treated as medical diagnoses or professional clinical reports.
You are responsible for deciding how and with whom you share exported information.
16. Third-Party Services
TriggerFoods relies on third-party technologies and service providers to operate.
These may include providers for:
hosting
databases
authentication
AI processing
transcription
payments
email delivery
analytics
website and funnel infrastructure
Third-party systems may occasionally experience interruptions, errors, security incidents, delays, or changes beyond our control.
We are not responsible for independent third-party services except to the extent liability cannot lawfully be excluded.
Our Privacy Policy contains more information about relevant service providers.
17. Service Availability
We aim to keep TriggerFoods available and functioning reliably, but we do not guarantee uninterrupted or error-free access.
TriggerFoods may occasionally be unavailable because of:
scheduled maintenance
updates
technical issues
third-party outages
internet or network failures
security incidents
events outside our reasonable control
We may make reasonable changes to improve, repair, secure, or maintain the Service.
18. Changes to TriggerFoods
TriggerFoods is an evolving product.
We may add, remove, replace, modify, redesign, or discontinue features from time to time.
We may also change:
service providers
AI models
infrastructure
reports
interfaces
technical requirements
pricing for future purchases
promotional offers
Where reasonably practical, we will try to avoid materially reducing core functionality already purchased without good reason.
Nothing in this section limits rights that cannot lawfully be excluded.
19. Suspension and Termination
We may suspend or terminate access to TriggerFoods where we reasonably believe that you have:
materially breached these Terms
engaged in fraud
abused the Service
compromised or attempted to compromise security
shared or resold account access
used TriggerFoods unlawfully
interfered with other users or our systems
Where appropriate, we may first provide notice and an opportunity to correct the issue.
We may take immediate action where necessary to protect users, systems, data, or legal rights.
Termination does not remove rights or obligations that arose before termination.
20. Your Responsibility for Decisions
You remain responsible for decisions you make based on information generated by TriggerFoods.
This includes decisions concerning:
foods you eat or avoid
dietary experiments
elimination diets
symptom management
whether to seek healthcare
information you share with healthcare professionals
TriggerFoods should be used as one source of information rather than as the sole basis for important health decisions.
21. Disclaimer of Warranties
To the maximum extent permitted by law, TriggerFoods is provided on an “as available” basis.
We do not promise that the Service will:
always be uninterrupted
always be error-free
identify every pattern
generate completely accurate AI responses
satisfy every user's needs
operate with every device or browser indefinitely
However, nothing in these Terms excludes or restricts consumer guarantees, statutory warranties, or other rights that cannot lawfully be excluded.
22. Limitation of Liability
To the maximum extent permitted by applicable law, TriggerFoods will not be liable for indirect, incidental, special, punitive, or consequential loss arising solely from use of the Service where such liability may lawfully be excluded.
Nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful.
In particular, these Terms do not exclude rights or remedies available under applicable consumer protection laws.
Australian consumers may have rights to remedies such as repair, replacement, refund, cancellation, or compensation where applicable consumer guarantees are not met.
23. Indemnity
To the extent permitted by law, you agree to be responsible for loss or damage reasonably suffered by TriggerFoods as a direct result of your unlawful use of the Service, fraud, deliberate misuse, or material breach of these Terms.
This section does not require you to indemnify TriggerFoods for losses caused by our own unlawful conduct, negligence, or breach of non-excludable legal obligations.
24. Privacy
Your use of TriggerFoods is also subject to our Privacy Policy.
The Privacy Policy explains how we collect, store, use, process, and disclose personal information, including food, symptom, health-related, account, and technical information.
Please review the Privacy Policy before using TriggerFoods.
25. International Users
TriggerFoods is operated from Australia but may be available to customers in other countries.
If you access TriggerFoods from outside Australia, you are responsible for complying with laws that apply to you.
These Terms are not intended to remove any mandatory consumer or privacy rights available to you under laws that apply regardless of the governing-law clause below.
26. Governing Law
These Terms are governed by the laws applicable in Queensland, Australia, and the laws of Australia that apply there.
Subject to any mandatory rights you may have under applicable law, disputes relating to these Terms or TriggerFoods will be subject to the jurisdiction of the courts of Queensland, Australia.
If consumer protection legislation in your country gives you mandatory rights or the right to bring a claim in your local jurisdiction, nothing in these Terms is intended to remove those rights.
27. Changes to These Terms
We may update these Terms from time to time to reflect:
changes to TriggerFoods
changes to our business
changes to technology
new features
changes to service providers
legal or regulatory requirements
The current version will be published on our website with an updated Last Updated date.
Your continued use of TriggerFoods after updated Terms take effect may constitute acceptance of those changes where permitted by law.
If a change materially affects your existing rights, we will take reasonable steps to provide notice where required.
28. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
29. Entire Agreement
These Terms, together with our Privacy Policy, Medical Disclaimer, checkout terms, and any other policies expressly incorporated by reference, form the agreement governing your use of TriggerFoods.
Any specific written offer made to you at the time of purchase may also form part of that agreement.
30. Contact Us
If you have questions about these Terms, your purchase, access to TriggerFoods, or a refund request, contact:
TriggerFoods
Queensland, Australia
Email: [email protected]
Website: triggerfoods.app